Frequency with which small and medium businesses in Canada engage with customers and prospects as of April 2015, by channel

Canada: SMBs customers engagement frequency 2015, by channel This statistic shows information on the frequency with which small and medium businesses in Canada enagage with customers and prospects as of April 2015. During the reported period, 22 percent of small businesses reported using Facebook on a weekly basis to engage with customers or prospects.
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DailyWeeklyMonthlyYearlyDo not use
Phone38%24%17%7%14%
Face-to-face28%28%22%11%11%
Facebook16%22%10%3%49%
Email marketing12%21%25%6%37%
Twitter9%11%6%1%72%
LinkedIn7%18%14%6%56%
Other13%11%11%11%53%
DailyWeeklyMonthlyYearlyDo not use
Phone38%24%17%7%14%
Face-to-face28%28%22%11%11%
Facebook16%22%10%3%49%
Email marketing12%21%25%6%37%
Twitter9%11%6%1%72%
LinkedIn7%18%14%6%56%
Other13%11%11%11%53%

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Description Source More information
This statistic shows information on the frequency with which small and medium businesses in Canada enagage with customers and prospects as of April 2015. During the reported period, 22 percent of small businesses reported using Facebook on a weekly basis to engage with customers or prospects.
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Release date
June 2015
Region
Canada
Survey time period
April 2015
Number of respondents
501 respondents
Special properties
Small businesses
Method of interview
Online panel
Supplementary notes
Numbers may not add to 100% due to rounding

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