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ACSI - U.S. customer satisfaction with Google Play as of 2016

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U.S. customer satisfaction with Google Play from 2014 to 2016 (index score)

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This timeline shows the customer satisfaction with specialty retailer and digital content platform Google Play from 2014 to 2016, measured with the American Customer Satisfaction Index (ACSI) score. In 2016, customer satisfaction with Google Play reached a satisfaction score of 79 out of 100 possible points.

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U.S. market share of leading social media websites 2016

U.S. market share of leading social media websites 2016

Alphabet: number of full-time employees 2007-2016

Alphabet: number of full-time employees 2007-2016

Global market share of search engines 2010-2017

Global market share of search engines 2010-2017

Google: global annual revenue 2002-2016

Google: global annual revenue 2002-2016

Google Play: number of available apps 2009-2017

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Google: annual advertising revenue 2001-2016

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Statistics on "Google"

Company overview

The most important statistics

Annual revenue of Alphabet from 2011 to 2016 (in million U.S. dollars)Alphabet: global annual revenue 2011-2016
Annual revenue of Google from 2002 to 2016 (in billion U.S. dollars)Google: global annual revenue 2002-2016
Revenue of Google from 1st quarter 2008 to 1st quarter 2017 (in million U.S. dollars)Google: quarterly revenue as 2008-2017
Operating income of Google from 4th quarter 2014 to 1st quarter 2017 (in million U.S. dollars)Google: quarterly operating income 2014-2017
Distribution of Google's revenues from 2001 to 2016, by sourceGoogle: revenue distribution 2001-2016, by source
Price of selected acquisitions by Google as of July 2017 (in million U.S. dollars)Price of selected acquisitions by Google 2017
Number of full-time Alphabet employees from 2007 to 2016Alphabet: number of full-time employees 2007-2016
Number of full-time Alphabet employees from 2008 to 2016, by departmentAlphabet: number of full-time employees 2016, by department

Benchmark

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Which of the following tech and internet companies and brands do you know, if only by name? U.S. consumer awareness of leading tech and internet brands 2017
How much do you agree with the following statements regarding international tech and internet companies such as Google, Apple, Facebook, and Amazon?U.S. consumer views regarding leading tech and internet brands 2017
Most popular multi-platform web properties in the United States in December 2016, based on number of unique visitors (in millions)Most visited multi-platform U.S. web properties 2016
Most popular online content properties in the United States in August 2016, ranked by weekly user engagement (in billion minutes)Popular online content properties in the U.S. 2016, by weekly engagement time
Leading social media websites in the United States in November 2016, based on share of visitsU.S. market share of leading social media websites 2016
Mobile audience reach of leading smartphone apps in the United States as of April 2017Reach of most popular U.S. smartphone apps 2017

Search

The most important statistics

Share of desktop search traffic originating from Google in selected countries as of April 2017Google: search engine market share in selected countries 2017
Worldwide desktop market share of leading search engines from January 2010 to April 2017Global market share of search engines 2010-2017
Distribution of global online visitors to Google.com as of February 2017, by countryShare of visitors to Google.com as of October 2017, by country
Global search engine market share as of February 2017, by search query sizeOnline search query market share worldwide 2017, by search engine
Share of search queries handled by leading U.S. search engine providers as of April 2017Market share of search engines in the United States 2008-2017
Number of explicit core search queries powered by search engines in the United States as of April 2017 (in billions)U.S. search engines ranked by number of core searches 2008-2017
Mobile share of organic search engine visits in the United States from 3rd quarter 2013 to 2nd quarter 2017Mobile share of U.S. organic search engine visits 2014-2017
Mobile share of organic search engine visits in the United States from 4th quarter 2013 to 2nd quarter 2017, by platformMobile share of organic search engine traffic 2017, by platform

Advertising

The most important statistics

Advertising revenue of Google from 2001 to 2016 (in billion U.S. dollars)Google: annual advertising revenue 2001-2016
Advertising revenue of Google websites from 2001 to 2016 (in billion U.S. dollars)Google sites: advertising revenue 2001-2016
Advertising revenue of Google network websites from 2001 to 2016 (in billion U.S. dollars)Google network sites: advertising revenue 2001-2016
Google's average revenue per monthly active user from 1st quarter 2015 to 4th quarter 2016 (in U.S. dollars)Google: quarterly ARPU 2015-2016
Net digital ad revenues of Google as percentage of total digital advertising revenues worldwide from 2016 to 2019Google's market share of global digital ad revenues 2016-2019
Net digital display ad revenues of Google as percentage of total digital display ad revenues in the United States from 2016 to 2019Google: share of U.S digital display ad revenues 2016-2019
Paid mobile search click share of Google and Bing in the United States as of 2nd quarter 2017, by deviceGoogle vs. Bing: U.S. mobile click share 2017
Leading syndicated ad focus entities in the United States in December 2016, by reachLeading U.S. display advertising networks 2016, by reach

YouTube

The most important statistics

Global usage penetration of YouTube from 2nd quarter 2013 to 1st quarter 2015YouTube usage reach worldwide 2013-2015
YouTube usage frequency of active users worldwide as of 3rd quarter 2016YouTube: global usage frequency 2016
Most viewed YouTube channels worldwide as of May 2017, by monthly views (in millions)YouTube: most viewed channels 2017
Most popular YouTube partner channels in the United States in April 2017, ranked by unique viewers (in millions)Most popular U.S. YouTube partner channels 2017, ranked by viewers
Most popular YouTube brand channels as of April 2017, ranked by number of video views (in billions)YouTube: most popular brand channels 2017, by subscribers
Net advertising revenues of YouTube in the United States from 2015 to 2018 (in billion U.S. dollars)U.S. net advertising revenues of YouTube 2015-2018

Google Play

The most important statistics

U.S. customer satisfaction with Google Play from 2014 to 2016 (index score)ACSI - U.S. customer satisfaction with Google Play as of 2016
Leading digital publishers in the United States as of May 2017, based on reachTop digital publishers in the U.S. 2017, by user reach
Leading mobile app publishers in the United States as of May 2017, by share of total app time spentTime spent on leading mobile app publishers in the U.S. 2017
Number of available applications in the Google Play Store from December 2009 to June 2017Google Play: number of available apps 2009-2017
Most popular mobile apps in the United States as of December 2016, ranked by average unique monthly visitors (in millions)Leading mobile apps in the United States 2016, ranked by unique visitors
Market reach of the most popular Android apps in the United States as of March 2017Leading Android app reach in the United States 2017
Market reach of the most popular Android app categories in the United States as of March 2017Leading Android app categories in the United States 2017
How much have you spent, whether bought or rented, on selected types of digital media at Google over the past 12 months?U.S. consumer spending on digital media at Google in the past 12 months 2017, by type

Influence and impact

The most important statistics

Google's federal lobbying expenses from 1st quarter 2010 to 2nd quarter 2017 (in million U.S. dollars)Google: federal lobbying expenses 2010-2017
Number of government and court requests for content removal from Google from July to December 2015, by countryGovernment requests for content removal from Google H2 2015
Number of copyright infringing URLs requested to be removed from Google Search in the 12 months ending July 2017, by target domain (in millions)Number of infringing URLs requested to be removed from Google Search 2017
Number of user data requests made to Google from U.S. federal agencies and courts from as of the 1st half 2016Google user data requests by U.S. federal authorities 2010-2016
Global number of user data requests issued to Google from federal agencies and governments from January to June 2016, by country Google: number of data requests from federal agencies and governments H1 2016
In your opinion, which of the following characteristics are associated with Google? U.S. consumer opinion on Google as a company 2017
Which of the following statements do you agree with regarding Google? U.S. consumer perception of Google as a company 2017

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