Change of food delivery apps usage during COVID-19 pandemic in Malaysia 2020

Published by Joschka Müller, Sep 7, 2021
According to the survey conducted by Rakuten Insight in Malaysia, approximately 58 percent of the respondents stated that they more often ordered food on food delivery apps during the COVID-19 outbreak. Only two percent of the respondents never used food delivery apps. The same survey showed that Malaysians mainly ordered lunch.

Behavioral change of food delivery apps usage during COVID-19 pandemic in Malaysia as of June 2020

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Source

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In cooperation with
Rakuten Insight
Release date

July 2020

Region

Malaysia

Survey time period

June 2020

Number of respondents

10,118 respondents

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

The question asked in the survey was as follows: "How did your food delivery app use change during the COVID-19 pandemic?"

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