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Benefits of cashless payment methods in Japan 2020

According to a survey conducted in Japan in December 2019, over 74 percent of consumers used cashless payment methods to receive benefits like discounts and reward points. Following the most recent tax hike in October 2019, the Japanese government introduced a reward point system for consumers using cashless payment methods at small and medium-sized businesses as well as food service establishments. The purpose of the measure was to stimulate consumption following price increases.

Leading reasons for using cashless payment methods in Japan as of December 2019

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Release date

January 2020



Survey time period

December 2019

Number of respondents

1,795 respondents

Age group

20 years and older

Special properties

multiple answers allowed

Method of interview


Supplementary notes

Original question: 'What do you think are the merits of using cashless payment methods compared to cash payment? Please choose all that are especially applicable.'

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