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U.S. customer satisfaction with eBay Inc. from 2000 to 2016 (index score)

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ACSI score (100-point scale)
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About This Statistic

This graph shows the American Customer Satisfaction Index (ACSI) score of customer satisfaction with the website of eBay.com from 2000 to 2016. In 2016 the customer satisfaction score with the online retailer and auction site was 81 index points.

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Monthly unique visitors to U.S. retail websites 2017
Monthly unique visitors to U.S. retail websites 2017
ebay: total active buyers worldwide 2010-2017+
ebay: total active buyers worldwide 2010-2017
Year-over-year revenue growth of Amazon and eBay 2006-2016+
Year-over-year revenue growth of Amazon and eBay 2006-2016
eBay's annual net revenue 2004-2014+
eBay's annual net revenue 2004-2014
eBay: gross merchandise volume as of 2nd quarter 2017
eBay: gross merchandise volume as of 2nd quarter 2017
eBay: annual net revenue 2013-2016, by category
eBay: annual net revenue 2013-2016, by category

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