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ebay: total active buyers worldwide 2010-2019
Number of eBay's total active buyers from 1st quarter 2010 to 2nd quarter 2019 (in millions)
by J. Clement,
last edited
Oct 17, 2019
In the second quarter of 2019, eBay reached 182 million active buyers worldwide, representing a four percent growth compared to the prior year quarter.
eBay customers– additional information
During December 2018, the most popular retail sites in the United States were measured by number of unique monthly visitors. The resulting ranking revealed that Amazon Sites were the most popular with 206 million users per month during the quarter. eBay, however, was Amazon’s second nearest rival with an estimated 109.4 million unique monthly visitors. eBay’s number of visitors made it more popular than other online retailers including Etsy.com and Apple.com sites. eBay is also listed as one of the most popular mobile shopping apps in the United States with a 35.6 percent audience reach as of March 2019.
eBay, which launched in 1995, offers a range of goods and services to both sellers and buyers who can select between an online auction service or a buy now option. From 2000 to 2018, the American Customer Service Index has recorded the level of customer satisfaction with eBay. ASCI scores are calculated on a 100-point scale and during the stated time period, eBay’s ASCI score has remained consistently high. During that time, eBay’s lowest customer satisfaction score was in 2015 with 75 index points. On the other hand, 2004 saw eBay achieve its highest score with 84 index points.
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by J. Clement,
last edited
Oct 17, 2019
In the second quarter of 2019, eBay reached 182 million active buyers worldwide, representing a four percent growth compared to the prior year quarter.
eBay customers– additional information
During December 2018, the most popular retail sites in the United States were measured by number of unique monthly visitors. The resulting ranking revealed that Amazon Sites were the most popular with 206 million users per month during the quarter. eBay, however, was Amazon’s second nearest rival with an estimated 109.4 million unique monthly visitors. eBay’s number of visitors made it more popular than other online retailers including Etsy.com and Apple.com sites. eBay is also listed as one of the most popular mobile shopping apps in the United States with a 35.6 percent audience reach as of March 2019.
eBay, which launched in 1995, offers a range of goods and services to both sellers and buyers who can select between an online auction service or a buy now option. From 2000 to 2018, the American Customer Service Index has recorded the level of customer satisfaction with eBay. ASCI scores are calculated on a 100-point scale and during the stated time period, eBay’s ASCI score has remained consistently high. During that time, eBay’s lowest customer satisfaction score was in 2015 with 75 index points. On the other hand, 2004 saw eBay achieve its highest score with 84 index points.
- Show sources information
- Show publisher information
- Release date
- July 2019
- Region
- Worldwide
- Survey time period
- Q1 2010 to Q2 2019
- Special properties
- TTM active buyers
- Supplementary notes
- *Values from Q2 2016 onwards have been adjusted and related growth rates recalculated to exclude the impact of the sale of eBay's India business.
Source
- Show sources information
- Show publisher information
- Release date
- July 2019
More information
- Region
- Worldwide
- Survey time period
- Q1 2010 to Q2 2019
- Special properties
- TTM active buyers
- Supplementary notes
- *Values from Q2 2016 onwards have been adjusted and related growth rates recalculated to exclude the impact of the sale of eBay's India business.
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- eBay's annual net revenue in the United States from 2013 to 2018 (in million U.S. dollars)eBay: annual net revenue in the United States 2013-2018
- eBay's annual net revenue from 2013 to 2018, by category (in million U.S. dollars)eBay: annual net revenue 2013-2018, by category
- eBay's annual net revenue from 2013 to 2018, by region (in million U.S. dollars)eBay: annual net revenue 2013-2018, by region
- eBay's annual net income from 2004 to 2018 (in million U.S. dollars)eBay's annual net income 2004-2018
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- Most popular mobile retail properties in the United States as of September 2018, by smartphone visitors (in millions)Smartphone visitors to leading U.S. mobile retail properties 2018
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- Number of eBay's total active buyers from 1st quarter 2010 to 2nd quarter 2019 (in millions)ebay: total active buyers worldwide 2010-2019
- Frequency of shopping at eBay.com according to internet users in the United States as of August 2017U.S. eBay shopping frequency 2017
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- Distribution of eBay employees in the United States as of December 2018, by ethnicityeBay: U.S. corporate demography 2018, by ethnicity
- Distribution of eBay employees in the United States as of December 2018, by ethnicity and departmenteBay: U.S. corporate demography 2018, by ethnicity and department
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