ACSI - U.S. customer satisfaction with USATODAY.com 2002-2022

U.S. customer satisfaction with USATODAY.com from 2002 to 2022

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Release date

July 2022

Region

United States

Survey time period

2000 to 2022

Number of respondents

2021-2022: n = 5,499

Method of interview

Online interview

Supplementary notes

The source adds the following information: "The ACSI E-Business Study 2021-2022 is based on interviews with 5,499 customers, chosen at random and contacted via email between July 2021 and June 2022. Customers are asked to evaluate their recent experiences with the largest social media, search/information, and news websites in terms of visitor traffic, plus an aggregate category consisting of “all other”—and thus smaller—websites in those categories."

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