United States - common complaints of Americans buying puppies from puppy mills 2011

This statistic shows common complaints of Americans who have bought puppies from breeders, pet stores or so-called brokers and realized their new pet is not in good health. The complaints were collected from 2007 to 2011 by the Humane Society of America via e-mail, a website complaint form and a tip line. Overall, 2,479 complaints were registered during these five years, 40 percent of those were complaints about the puppies suffering from an illness.

Common complaints of Americans buying puppies from breeders, pet stores or middlemen from 2007 to 2011

Reason for complaint	Share of complaints
Illness	40%
Death	15%
Congenital defect	34%
Other	6%
Temperament issue	3%
Returned due to illness	2%

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Release date

December 2012

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Region

United States

Survey time period

2007 to 2011

Supplementary notes

According to the source, "from 2007 to 2011, [they] received 2,479 puppy buyer complaints [...] via website complaint form, by email, and through [their] puppy mills tip line. Buyers complained about sick puppies sold by a variety of sources, including pet stores, breeders (both in person and online), or middleman dealers (sometimes known as brokers)."

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