This statistic shows the average customer wait time when using live chat worldwide in 2020, by industry. In that year, the customer wait time when using live chat in the technology industry stood at 88 seconds.
Customer wait time when using live chat worldwide in 2020, by industry (in seconds)
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Comm100. (February 26, 2021). Customer wait time when using live chat worldwide in 2020, by industry (in seconds) [Graph]. In Statista. Retrieved May 18, 2022, from https://www.statista.com/statistics/818698/customer-wait-time-when-using-live-chat-worldwide-by-industry/
Comm100. "Customer wait time when using live chat worldwide in 2020, by industry (in seconds)." Chart. February 26, 2021. Statista. Accessed May 18, 2022. https://www.statista.com/statistics/818698/customer-wait-time-when-using-live-chat-worldwide-by-industry/
Comm100. (2021). Customer wait time when using live chat worldwide in 2020, by industry (in seconds). Statista. Statista Inc.. Accessed: May 18, 2022. https://www.statista.com/statistics/818698/customer-wait-time-when-using-live-chat-worldwide-by-industry/
Comm100. "Customer Wait Time When Using Live Chat Worldwide in 2020, by Industry (in Seconds)." Statista, Statista Inc., 26 Feb 2021, https://www.statista.com/statistics/818698/customer-wait-time-when-using-live-chat-worldwide-by-industry/
Comm100, Customer wait time when using live chat worldwide in 2020, by industry (in seconds) Statista, https://www.statista.com/statistics/818698/customer-wait-time-when-using-live-chat-worldwide-by-industry/ (last visited May 18, 2022)