Artificial intelligence is expected to handle as much as 15 percent of all customer requests in India by 2021. The majority of customer requests will be resolved by other resolution channels. Nevertheless, the expanding share of artificial intelligence resolutions is significant.
Predicted share of customer service resolution through artificial intelligence in India by 2021
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Instamojo. (January 7, 2021). Predicted share of customer service resolution through artificial intelligence in India by 2021 [Graph]. In Statista. Retrieved January 22, 2022, from https://www.statista.com/statistics/1239032/india-forecast-for-ai-handled-customer-service/
Instamojo. "Predicted share of customer service resolution through artificial intelligence in India by 2021." Chart. January 7, 2021. Statista. Accessed January 22, 2022. https://www.statista.com/statistics/1239032/india-forecast-for-ai-handled-customer-service/
Instamojo. (2021). Predicted share of customer service resolution through artificial intelligence in India by 2021. Statista. Statista Inc.. Accessed: January 22, 2022. https://www.statista.com/statistics/1239032/india-forecast-for-ai-handled-customer-service/
Instamojo. "Predicted Share of Customer Service Resolution through Artificial Intelligence in India by 2021." Statista, Statista Inc., 7 Jan 2021, https://www.statista.com/statistics/1239032/india-forecast-for-ai-handled-customer-service/
Instamojo, Predicted share of customer service resolution through artificial intelligence in India by 2021 Statista, https://www.statista.com/statistics/1239032/india-forecast-for-ai-handled-customer-service/ (last visited January 22, 2022)
