Number of consumer affair consultations for online auctions in Japan FY 2016-2020

Published by C. Diep, Feb 20, 2023
In fiscal year 2020, the number of consumer affair consultations related to online auctions in Japan amounted to over three thousand cases. Contrary to consultations regarding online retail purchases, the number of cases recorded for internet auctions declined steadily in recent years.

Number of consumer affair consultation cases regarding online auctions in Japan from fiscal year 2016 to 2020

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Release date

October 2021

Region

Japan

Survey time period

fiscal years 2016 to 2020; the Japanese fiscal year runs from April 1 of each stated year to March 31 of the following year

Supplementary notes

Cases reported through Practical Living Information Online Network System (PIO-NET) operated by the National Consumers Affairs Center.
Figures prior to FY 2017 come from previous reports.

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