According to a survey conducted among B2C marketers and consumers worldwide in December 2021 and January 2022, 34 percent of business-to-consumer (B2C) marketers said that their organizations always personalized customer experiences, while only 11 percent of consumers agreed.
Frequency of personalizing experiences according to B2C marketers and consumers worldwide as of January 2022
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Twilio. (April 7, 2022). Frequency of personalizing experiences according to B2C marketers and consumers worldwide as of January 2022 [Graph]. In Statista. Retrieved November 09, 2024, from https://www.statista.com/statistics/1333313/frequency-personalize-experiences/
Twilio. "Frequency of personalizing experiences according to B2C marketers and consumers worldwide as of January 2022." Chart. April 7, 2022. Statista. Accessed November 09, 2024. https://www.statista.com/statistics/1333313/frequency-personalize-experiences/
Twilio. (2022). Frequency of personalizing experiences according to B2C marketers and consumers worldwide as of January 2022. Statista. Statista Inc.. Accessed: November 09, 2024. https://www.statista.com/statistics/1333313/frequency-personalize-experiences/
Twilio. "Frequency of Personalizing Experiences According to B2c Marketers and Consumers Worldwide as of January 2022." Statista, Statista Inc., 7 Apr 2022, https://www.statista.com/statistics/1333313/frequency-personalize-experiences/
Twilio, Frequency of personalizing experiences according to B2C marketers and consumers worldwide as of January 2022 Statista, https://www.statista.com/statistics/1333313/frequency-personalize-experiences/ (last visited November 09, 2024)
Frequency of personalizing experiences according to B2C marketers and consumers worldwide as of January 2022 [Graph], Twilio, April 7, 2022. [Online]. Available: https://www.statista.com/statistics/1333313/frequency-personalize-experiences/
