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Leading five retailers for outstanding customer experience in the UK 2015

Published by Statista Research Department, Oct 30, 2018
This statistic presents a ranking of the leading five retailers for outstanding customer experience in the United Kingdom, as rated by UK consumers. As of March 2015, Amazon ranked highest among the consumers surveyed with 51.1 percent rating its customer service as outstanding, followed by Marks & Spencer and John Lewis.

Which retailers do you think offer outstanding customer experience?

Share of respondents
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Release date

March 2015

Region

United Kingdom

Survey time period

2015

Number of respondents

1,000 respondents

Special properties

Consumers

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