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Leading five retailers for outstanding customer experience in the UK 2015
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Leading five retailers for outstanding customer experience in the UK 2015
Which retailers do you think offer outstanding customer experience?
This statistic presents a ranking of the leading five retailers for outstanding customer experience in the United Kingdom, as rated by UK consumers. As of March 2015, Amazon ranked highest among the consumers surveyed with 51.1 percent rating its customer service as outstanding, followed by Marks & Spencer and John Lewis.
Which retailers do you think offer outstanding customer experience?
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Description
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This statistic presents a ranking of the leading five retailers for outstanding customer experience in the United Kingdom, as rated by UK consumers. As of March 2015, Amazon ranked highest among the consumers surveyed with 51.1 percent rating its customer service as outstanding, followed by Marks & Spencer and John Lewis.
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- Release date
- March 2015
- Region
- United Kingdom
- Survey time period
- 2015
- Number of respondents
- 1,000 respondents
- Special properties
- Consumers
Source
- Show sources information
- Show publisher information
- Release date
- March 2015
More information
- Region
- United Kingdom
- Survey time period
- 2015
- Number of respondents
- 1,000 respondents
- Special properties
- Consumers
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Statistics on "Retail trade in the United Kingdom (UK)"
- Retail trade overview
The most important statistics
- Market value of retailing in the United Kingdom (UK) from 2015 to 2020 (in million euros)Retail market value in the United Kingdom 2015-2020
- Turnover of retail trade (except of motor vehicles and motor-cycles) in the United Kingdom (UK) from 2008 to 2016 (in million GBP)Retail trade turnover in the United Kingdom (UK) 2008-2016
- Gross value added (GVA) of retail trade, except of motor vehicles and motorcycles, in the United Kingdom (UK) from 2008 to 2016* (in million GBP)Gross value added (GVA) of retail trade in the United Kingdom (UK) 2008-2016
- Share of retail industry sales in Great Britain in 2017, by categoryRetail sales breakdown in Great Britain 2017, by category
- Percentage change in average store price in Great Britain in February 2018, by retail sectorChange in average store price in Great Britain in February 2018, by retail sector
- Average number of employees in retail trade enterprises (except of motor vehicles and motorcycles) in the United Kingdom (UK) from 2008 to 2016 (in 1,000s)Retail trade employment in the United Kingdom (UK) 2008-2016
- Number of retail trade enterprises (except of motor vehicles and motorcycles) in the United Kingdom (UK) from 2008 to 2016Number of retail trade enterprises in the United Kingdom (UK) 2008-2016
- Retail sales
The most important statistics
- Annual sales value of all retailing in Great Britain from 2005 to 2017* (in million GBP)Retail sales value in Great Britain 2005-2017
- Annual sales value for all retailing (excluding automotive fuel) in Great Britain (UK) from 2005 to 2017* (in million GBP)Retail sales value (excluding fuel) in Great Britain (UK) 2005-2017
- Annual retail sales in Great Britain from 2005 to 2017, based on volume* (in million GBP)Retail sales (quantity bought) in Great Britain 2005-2017
- Annual retail sales (excluding automotive fuel) in Great Britain from 2005 to 2017, based on volume* (in million GBP)Retail sales (quantity bought, excluding fuel) in Great Britain 2005-2017
- Total monthly sales value of all retailing including automotive fuel in Great Britain from January 2015 to January 2019 (in billion GBP)Retail sales value monthly in Great Britain 2015-2019
- Monthly retail sales in Great Britain from March 2014 to April 2018, based on volume* (in 1,000 GBP)Monthly retail sales volume in Great Britain 2014-2018
- Average weekly retail sales in Great Britain (UK) from 2004 to 2017, based on volume (in million GBP)Average weekly retail sales in Great Britain (UK) 2005-2017
- Average weekly retail sales (excluding fuel) in Great Britain (UK) from 2005 to 2017, based on volume (in million GBP)Average weekly retail sales (excluding fuel) in Great Britain (UK) 2005-2017
- Retail sales trends
The most important statistics
- Value of all retail sales in Great Britain from 2008 to 2017, based on index number of sales per week*Retail sales value annual index in Great Britain 2008-2017
- Volume of all retail sales in Great Britain from 2008 to 2017 as index number of sales per week*Retail sales volume annual index in Great Britain 2008-2017
- Volume index of all retail sales monthly in Great Britain from October 2013 to January 2018, based on index number of sales per week*Monthly retail sales volume index in Great Britain 2013-2018
- Value index of all retail sales monthly in Great Britain from January 2015 to July 2019, based on index number of sales per week*Monthly retail sales value index in Great Britain 2015-2019
- Sales volume of large and small retail businesses in Great Britain from 2008 to 2017, as index number of sales per week*Retail sales volume index of large and small businesses in Great Britain 2008-2017
- Retail sales growth
The most important statistics
- Year-on-year change in retail sales in the United Kingdom (UK) from May 2018 to July 2018, by category*Retail sales: year-on-year change in the United Kingdom (UK) 2018, by category
- Percentage change in retail sales value in Great Britain from 2008 to 2017Retail sales value growth in Great Britain 2008-2017
- Percentage change in retail sales volume on a year earlier in Great Britain from 2008 to 2017*Retail sales volume percentage change in Great Britain 2008-2017
- Growth in retail sales value in Great Britain in November 2017, by retail sectorRetail spending growth in Great Britain in November 2017, by retail sector
- Growth in retail sales volume (quantity bought) in Great Britain in January 2018, by sectorRetail sales volume growth in Great Britain in January 2018, by sector
- Percentage change in monthly retail sales volume in Great Britain from January 2016 to March 2019Retail sales volume monthly percentage change in Great Britain 2016-2019
- Percentage change in retail sales value in Great Britain from January 2016 to March 2019Monthly retail sales value growth in Great Britain 2016-2019
- Retail sales by sector
The most important statistics
- Average weekly retail sales in Great Britain in June 2017, by sector (in billion GBP)Average weekly retail spending in Great Britain in June 2017, by sector
- Retail sales in predominantly non-food stores in Great Britain from 2005 to 2017, based on volume* (in million GBP)Non-food store retail sales in Great Britain 2005-2017
- Retail sales in predominantly food stores in Great Britain from 2005 to 2017, based on volume* (in million GBP)Food store retail sales in Great Britain 2005-2017
- Retail sales in textile, clothing and footwear stores in Great Britain from 2005 to 2017, based on volume* (in million GBP)Clothing, footwear and textiles retail store sales in Great Britain 2005-2017
- Retail sales in non-specialized stores in Great Britain from 2005 to 2017, based on volume* (in million GBP)Department store retail sales in Great Britain 2005-2017
- Retail sales in household goods stores in Great Britain from 2005 to 2017, based on volume* (in million GBP)Household goods store retail sales in Great Britain 2005-2017
- Annual sales through non-store retailing in Great Britain from 2005 to 2017, based on volume* (in million GBP)Non-store retail sales in Great Britain 2005-2017
- Retail sales of automotive fuel in Great Britain from 2005 to 2017, based on volume* (in million GBP)Automotive fuel retail sales in Great Britain 2005-2017
- Online retail
The most important statistics
- Online retail spending in the United Kingdom (UK) from 2011 to 2017 (in billion GBP)Online retail spending in the United Kingdom (UK) 2011-2017
- Share of total retail sales made online in the United Kingdom (UK) in October 2018, by sectorOnline share of retail sales in the United Kingdom (UK) October 2018, by sector
- Growth in internet retail sales value in the United Kingdom (UK) in October 2018, by sectorInternet retail sales value growth in the UK October 2018, by sector
- Percentage change in annual internet retail sales value in the United Kingdom (UK) from 2008 to 2017Internet retail sales value trend annually in the United Kingdom (UK) 2008-2017
- Internet retail sales as a percentage of total retail sales in the United Kingdom (UK) from January 2016 to February 2019*Internet share of retail sales monthly in the United Kingdom (UK) 2016-2019
- Average weekly value of internet retail sales in the United Kingdom (UK) from January 2013 to April 2018* (in million GBP)Internet retail sales value: average weekly value per month in the UK 2013-2018
- Retailer rankings
The most important statistics
- Leading 10 UK retailers in 2016, based on worldwide retail sales (in billion U.S. dollars)Leading UK retailers ranked by worldwide sales 2016
- Leading 30 retailers in the United Kingdom (UK) in 2016/17, based on international sales value (in million GBP)Leading UK retailers ranked by international sales 2016/17
- Leading 30 retailers in the United Kingdom (UK) in 2017, based on overall consumer score*Leading retailers ranked by overall consumer rating in the United Kingdom (UK) 2017
- Leading general retailer brands ranked by BrandIndex Index score in the United Kingdom (UK) from July 2017 to June 2018Leading general retailer brands ranked by BrandIndex in the United Kingdom (UK) 2018
- Leading retail companies in the United Kingdom (UK) as of June 23, 2015 (in million GBP), by market capitalization Leading retail brands in the United Kingdom (UK) 2015, by market capitalization
- Fastest growing retailers ranked by profit growth in the United Kingdom (UK) in 2015* (as two-year profit CAGR)Fastest growing retailers in the United Kingdom (UK) 2015, by profit growth
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Statistics on "Retail trade in the United Kingdom (UK)"
- Market value of retailing in the United Kingdom (UK) from 2015 to 2020 (in million euros)
- Turnover of retail trade (except of motor vehicles and motor-cycles) in the United Kingdom (UK) from 2008 to 2016 (in million GBP)
- Gross value added (GVA) of retail trade, except of motor vehicles and motorcycles, in the United Kingdom (UK) from 2008 to 2016* (in million GBP)
- Share of retail industry sales in Great Britain in 2017, by category
- Percentage change in average store price in Great Britain in February 2018, by retail sector
- Average number of employees in retail trade enterprises (except of motor vehicles and motorcycles) in the United Kingdom (UK) from 2008 to 2016 (in 1,000s)
- Number of retail trade enterprises (except of motor vehicles and motorcycles) in the United Kingdom (UK) from 2008 to 2016
- Annual sales value of all retailing in Great Britain from 2005 to 2017* (in million GBP)
- Annual sales value for all retailing (excluding automotive fuel) in Great Britain (UK) from 2005 to 2017* (in million GBP)
- Annual retail sales in Great Britain from 2005 to 2017, based on volume* (in million GBP)
- Annual retail sales (excluding automotive fuel) in Great Britain from 2005 to 2017, based on volume* (in million GBP)
- Total monthly sales value of all retailing including automotive fuel in Great Britain from January 2015 to January 2019 (in billion GBP)
- Monthly retail sales in Great Britain from March 2014 to April 2018, based on volume* (in 1,000 GBP)
- Average weekly retail sales in Great Britain (UK) from 2004 to 2017, based on volume (in million GBP)
- Average weekly retail sales (excluding fuel) in Great Britain (UK) from 2005 to 2017, based on volume (in million GBP)
- Average weekly sales in all retail sectors in Great Britain from November 2013 to April 2018 (in 1,000 GBP)
- Average weekly sales in all retail sectors (excluding automotive fuel) in Great Britain from November 2013 to April 2018 (in 1,000 GBP)
- Value of all retail sales in Great Britain from 2008 to 2017, based on index number of sales per week*
- Volume of all retail sales in Great Britain from 2008 to 2017 as index number of sales per week*
- Volume index of all retail sales monthly in Great Britain from October 2013 to January 2018, based on index number of sales per week*
- Value index of all retail sales monthly in Great Britain from January 2015 to July 2019, based on index number of sales per week*
- Sales volume of large and small retail businesses in Great Britain from 2008 to 2017, as index number of sales per week*
- Year-on-year change in retail sales in the United Kingdom (UK) from May 2018 to July 2018, by category*
- Percentage change in retail sales value in Great Britain from 2008 to 2017
- Percentage change in retail sales volume on a year earlier in Great Britain from 2008 to 2017*
- Growth in retail sales value in Great Britain in November 2017, by retail sector
- Growth in retail sales volume (quantity bought) in Great Britain in January 2018, by sector
- Percentage change in monthly retail sales volume in Great Britain from January 2016 to March 2019
- Percentage change in retail sales value in Great Britain from January 2016 to March 2019
- Average weekly retail sales in Great Britain in June 2017, by sector (in billion GBP)
- Retail sales in predominantly non-food stores in Great Britain from 2005 to 2017, based on volume* (in million GBP)
- Retail sales in predominantly food stores in Great Britain from 2005 to 2017, based on volume* (in million GBP)
- Retail sales in textile, clothing and footwear stores in Great Britain from 2005 to 2017, based on volume* (in million GBP)
- Retail sales in non-specialized stores in Great Britain from 2005 to 2017, based on volume* (in million GBP)
- Retail sales in household goods stores in Great Britain from 2005 to 2017, based on volume* (in million GBP)
- Annual sales through non-store retailing in Great Britain from 2005 to 2017, based on volume* (in million GBP)
- Retail sales of automotive fuel in Great Britain from 2005 to 2017, based on volume* (in million GBP)
- Online retail spending in the United Kingdom (UK) from 2011 to 2017 (in billion GBP)
- Share of total retail sales made online in the United Kingdom (UK) in October 2018, by sector
- Growth in internet retail sales value in the United Kingdom (UK) in October 2018, by sector
- Percentage change in annual internet retail sales value in the United Kingdom (UK) from 2008 to 2017
- Internet retail sales as a percentage of total retail sales in the United Kingdom (UK) from January 2016 to February 2019*
- Average weekly value of internet retail sales in the United Kingdom (UK) from January 2013 to April 2018* (in million GBP)
- Leading 10 UK retailers in 2016, based on worldwide retail sales (in billion U.S. dollars)
- Leading 30 retailers in the United Kingdom (UK) in 2016/17, based on international sales value (in million GBP)
- Leading 30 retailers in the United Kingdom (UK) in 2017, based on overall consumer score*
- Leading general retailer brands ranked by BrandIndex Index score in the United Kingdom (UK) from July 2017 to June 2018
- Leading retail companies in the United Kingdom (UK) as of June 23, 2015 (in million GBP), by market capitalization
- Fastest growing retailers ranked by profit growth in the United Kingdom (UK) in 2015* (as two-year profit CAGR)
- Retail companies with the best retail brand promotion in China in 2013
- Leading retailers in the United Kingdom (UK) as of July 2013, by retail sales (in million GBP)
- Leading 10 retailers based on sales in the United Kingdom (UK) in 2017/18 (in billion GBP)
- Which, if any, of the following retailers and brands would you say you have an emotional connection to?*
- Monthly sales of retail trade in Saskatchewan from 2015 to 2019 (in billion Canadian dollars)*
- Business plans of retailers for the next 12 months in Canada as of March 2014
- Ranking of companies in the retail trade industry in Denmark as of July 2018, by turnover (in 1,000 DKK)
- Monthly sales of retail trade in Manitoba from 2015 to 2019 (in billion Canadian dollars)*
- Leading lingerie retailers for customer satisfaction in Ontario from 2013 to 2014
- Leading business priorities of apparel retailers for the next 12 months in Canada as of March 2014
- At which of the following retailers do you usally buy organic personal care and cosmetics products?
- Monthly sales of retail trade in Ontario from 2014 to 2018 (in billion Canadian dollars)*
- Leading bookstores for customer satisfaction in Ontario from 2013 to 2014
- Operating revenue of electronic shopping and mail order houses in Canada from 2008 to 2012 (in billion Canadian dollars)
- Leading business priorities of grocery retailers for the next 12 months in Canada as of March 2014
- Major retailers of electricity in Kansas in 2015, based on retail sales and by sector (in megawatt hours)*
- Major retailers of electricity in Mississippi in 2015, based on retail sales and by sector (in gigawatt hours)
- Major retailers of electricity in New York in 2015, based on retail sales and by sector (in gigawatt hours)
- Major retailers of electricity in West Virginia in 2015, based on retail sales and by sector (in gigawatt hours)
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Related topics
- Retail trade in Europe
- U.S. Furniture Retail
- Food Retail Industry
- Retail Industry in China
- Fresh Fruit in Retail
- U.S. Retail Brands
- Food Retail in Canada
- Duty Free and Travel Retail Industry
- Food retail in Japan
- Second-hand retail in the United Kingdom (UK)
- High street retail in the United Kingdom (UK)
- Grocery retailers in Finland
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