This statistic presents a ranking of the leading five retailers for outstanding customer experience in the United Kingdom, as rated by UK consumers. As of March 2015, Amazon ranked highest among the consumers surveyed with 51.1 percent rating its customer service as outstanding, followed by Marks & Spencer and John Lewis.
Which retailers do you think offer outstanding customer experience?
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Retail Week. (March 1, 2015). Which retailers do you think offer outstanding customer experience? [Graph]. In Statista. Retrieved August 17, 2022, from https://www.statista.com/statistics/412117/leading-retailers-customer-experience-united-kingdom-uk/
Retail Week. "Which retailers do you think offer outstanding customer experience? ." Chart. March 1, 2015. Statista. Accessed August 17, 2022. https://www.statista.com/statistics/412117/leading-retailers-customer-experience-united-kingdom-uk/
Retail Week. (2015). Which retailers do you think offer outstanding customer experience? . Statista. Statista Inc.. Accessed: August 17, 2022. https://www.statista.com/statistics/412117/leading-retailers-customer-experience-united-kingdom-uk/
Retail Week. "Which Retailers Do You Think Offer Outstanding Customer Experience? ." Statista, Statista Inc., 1 Mar 2015, https://www.statista.com/statistics/412117/leading-retailers-customer-experience-united-kingdom-uk/
Retail Week, Which retailers do you think offer outstanding customer experience? Statista, https://www.statista.com/statistics/412117/leading-retailers-customer-experience-united-kingdom-uk/ (last visited August 17, 2022)
