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UK: most problematic stages during firms' cross-border online purchasing process 2016

This statistic displays the findings of a survey on the most problematic stages when purchasing goods or services online from another EU country in the United Kingdom (UK) in February 2016. During the survey period, it was found that 34 percent of responding UK enterprises reported that they faced difficulties when they had indicated the place of delivery.

Most problematic stages when purchasing goods or services online from another EU country in the United Kingdom (UK) in February 2016*

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Source

Release date

June 2016

Region

United Kingdom

Survey time period

February 16, 2016 to February 25, 2016

Number of respondents

396 respondents

Special properties

enterprises.

Method of interview

Computer-assisted telephone interviews (CATI)

Supplementary notes

* The original survey question was phrased as follows:
"Could you please tell me at what stage of the purchasing process did you face the problem? (MULTIPLE ANSWERS POSSIBLE)"

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Statistics on "Online shopping in the United Kingdom (UK)"

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