Global contact center satisfaction index by industry 2016-2019

Published by
Raphael Bohne,
Jul 6, 2022
This statistic shows the global contact center satisfaction index from 2016 to 2019, by industry. In 2019, the satisfaction index score for the global contact center industry in the retail industry stood at 69.

Global contact center satisfaction index from 2016 to 2019, by industry

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Release date

April 2019

Region

Worldwide

Survey time period

2016 to 2019

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Statistics on " Call centers in the U.S. "

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Industry overview

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AI impact

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Call center services industry in the U.S.Mobile communicationsMobile communications in the United States
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