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Global contact center satisfaction index by industry 2016-2019

Global contact center satisfaction index from 2016 to 2019, by industry

by E. Mazareanu, last edited Apr 10, 2019
Global contact center satisfaction index by industry 2016-2019 This statistic shows the global contact center satisfaction index from 2016 to 2019, by industry. In 2019, the satisfaction index score for the global contact center industry in the retail industry stood at 69.
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Global contact center satisfaction index from 2016 to 2019, by industry

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2016201720182019
Cable or satellite TV64616364
Health insurance67646965
Retail67667069
Cell phone service63657070
Property and casualty insurance70757670
Bank/credit union75747472
2016201720182019
Cable or satellite TV64616364
Health insurance67646965
Retail67667069
Cell phone service63657070
Property and casualty insurance70757670
Bank/credit union75747472

© Statista 2019

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by E. Mazareanu, last edited Apr 10, 2019
This statistic shows the global contact center satisfaction index from 2016 to 2019, by industry. In 2019, the satisfaction index score for the global contact center industry in the retail industry stood at 69.
Show more

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