Impact of time slot delivery on consumers purchase decision in the UK 2019

"Would the ability to select the day and exact 1-hour window/timeslot in advance of your delivery make you more likely to purchase from a website/retailer?"

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Release date

February 2020

Region

United Kingdom

Survey time period

May 7, 2019 to July 10, 2019

Number of respondents

24,258*

Age group

18 years and older

Special properties

ordered physical goods online since January 2019 and then received a parcel.

Method of interview

Online interview

Supplementary notes

* Across 21 European countries (Austria, Belgium, Croatia, Czechia, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, UK) and Russia. Between 800 and 1,515 participants were interviewed per country.

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