Impact of self-checkout on purchase experience according to French consumers 2016

This statistic presents the results of a survey on the impact of self-scanning checkouts in stores on customer experience, which was conducted in France in November 2016. Figures show that a majority (62 percent) of respondents agreed on the fact that self-checkouts improved their purchase experience. Only 14 percent fully disagreed with this statement.

Do you agree that self-checkout improved your purchase experience?

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Release date

December 2016



Survey time period

November 1 to 15, 2016

Number of respondents

1,027 respondents

Supplementary notes

The source does not specify the age of respondents and the survey methodology used.

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