E-commerce increase due to COVID-19 in Europe 2020-2021, by country

Share of respondents in selected European countries who shopped online more often due to the coronavirus pandemic in 2020 and 2021

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Release date

November 2021



Survey time period

2020 and 2021

Number of respondents


Age group

15-79 years

Special properties

Have shopped online

Method of interview

Online interview

Supplementary notes

* The source adds the following information: "The report is based on interviews with a total of about 12,000 consumers in Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Poland, Spain, Sweden and the UK. The number of respondents varies somewhat between the countries. In most of them, the number of respondents was around 1,000."

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