Main fraud risks for e-merchants worldwide 2021, by industry

Published by
Stephanie Chevalier,
Apr 18, 2023
When asked what the top fraud risk was for them in 2021, half of the surveyed e-commerce businesses in the retail industry cited online payment fraud. Among online merchants in the digital goods and travel and hospitality industries, 46 percent cited this type of fraud as the top risk. Account takeover was the next riskiest fraud attack for e-merchants, followed by friendly fraud.

Leading fraud risks for online merchants worldwide in 2021, by industry

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Release date

February 2022

Region

Worldwide

Survey time period

2021

Number of respondents

1,700 global fraud professionals*

Special properties

identified as the No. 1 risk for merchants

Supplementary notes

* Participants work for online merchant businesses with more than 50 million U.S. dollars in annual revenue.

The survey was conducted in the United States, Canada, Mexico, Brazil, Spain, France, Italy, UK and Ireland, Germany, and Australia.

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