COVID impact on digital transformation speed 2020

As this global survey illustrates, an overwhelming 97 percent of respondents state that the outbreak of the COVID-19 pandemic sped up digital transformation processes in their organizations. Specifically, a majority of 68 percent report that digital transformation sped up a great deal in their organizations. As the pandemic forced many businesses to organize for employees to work from home, digitization processes accelerated greatly to keep up with this sudden demand for remote work.

Has the COVID-19 pandemic sped up digital transformation in your organization?

Characteristic	Share of respondents
Yes, a great deal	68%
Yes, somewhat	29%
Other	3%

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Release date

July 2020

More information

Region

Worldwide

Survey time period

June 6th to 24th, 2020

Number of respondents

2,569 respondents

Special properties

enterprise decision makers*

Method of interview

Online survey

Supplementary notes

*Respondents belong to companies with 500+ employees.

Directors and above in: Corporate communications, customer experience, customer or technical support, data analytics or business intelligence, executive leadership or administration, IT or engineering, innovation, marketing, operations, product design/development, sales or business development, strategic planning.

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