Information on when we delete personal data, the countries where we save data (e.g., US, EU, Singapore), and the companies we collaborate with can be found in our privacy statement.
Our customers work more efficiently and benefit from:
Germans still wish for staff to be easily available even when using self-checkouts, in case of questions or problems. This was the leading item on the list of conditions which would make consumers use self-checkout points more often. Others included more payment options and faster touchscreen technology.
Advertisement
Advertisement
Desired conditions for more frequent self-checkout use in Germany as of 2023
Characteristic
Share of respondents
Staff are easily reachable in case of questions and problems
31%
Larger selection of payment options
26%
Faster and quicker responding touchscreen technology
24%
Option to buy the product in the aisle/ off the shelf in the physical store
23%
More self checkouts
21%
More room at the checkout for a basket or shopping cart
You have no right to use this feature.
Make sure to contact us if you are interested in scientific citation.
You can upgrade your account to enable this functionality for all statistics.
This feature is not available with your current account.Request access
Learn more about how Statista can support your business.
PwC. (July 5, 2023). Desired conditions for more frequent self-checkout use in Germany as of 2023 [Graph]. In Statista. Retrieved November 30, 2025, from https://www.statista.com/statistics/1412351/self-checkout-conditions-for-frequent-use-germany/
PwC. "Desired conditions for more frequent self-checkout use in Germany as of 2023." Chart. July 5, 2023. Statista. Accessed November 30, 2025. https://www.statista.com/statistics/1412351/self-checkout-conditions-for-frequent-use-germany/
PwC. (2023). Desired conditions for more frequent self-checkout use in Germany as of 2023. Statista. Statista Inc.. Accessed: November 30, 2025. https://www.statista.com/statistics/1412351/self-checkout-conditions-for-frequent-use-germany/
PwC. "Desired Conditions for More Frequent Self-checkout Use in Germany as of 2023." Statista, Statista Inc., 5 Jul 2023, https://www.statista.com/statistics/1412351/self-checkout-conditions-for-frequent-use-germany/
PwC, Desired conditions for more frequent self-checkout use in Germany as of 2023 Statista, https://www.statista.com/statistics/1412351/self-checkout-conditions-for-frequent-use-germany/ (last visited November 30, 2025)
Desired conditions for more frequent self-checkout use in Germany as of 2023 [Graph], PwC, July 5, 2023. [Online]. Available: https://www.statista.com/statistics/1412351/self-checkout-conditions-for-frequent-use-germany/
Advertisement
Profit from additional features with an Employee Account
Please create an employee account to be able to mark statistics as favorites.
Then you can access your favorite statistics via the star in the header.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
