U.S. consumer satisfaction: Mercedes-Benz 2006-2024

Published by
Mathilde Carlier,
Sep 19, 2024

Mercedes-Benz recorded an ACSI® index score of 83 in 2024, a four percent increase compared to the customer satisfaction recorded in the previous year. The index score is based on a 100-point scale and the luxury nameplate average was 81.

Consumer satisfaction with Mercedes-Benz in the United States from 2006 to 2024 (index score)

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Release date

August 2024

Region

United States

Survey time period

2006 to 2024

Special properties

results are based on a 12 months survey ending in June.

Supplementary notes

Figures prior to 2024 were taken from previous publications.

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Statistics on " Mercedes-Benz Group in the United States "

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Overview

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Segments

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Consumers

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Mercedes-Benz Group in the United States Automotive industry worldwideAutomotive industry in the United StatesCar brands in the United StatesElectric vehicles worldwide
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