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Virtual Assistant Technology - Statistics & Facts

Virtual assistants, an innovation once exclusive to science fiction, can now be found in billions of devices around the world. By 2023, estimates suggest that around eight billion digital voice assistants (a number roughly equal to the world’s population) will be in use globally. In a time where consumers and businesses alike are constantly adopting new technologies in hope of increasing efficiency and convenience, the virtual assistant has been an immediate success. As the name implies, this type of software serves as an assistant for its users by responding to commands, giving information, providing entertainment and in general, assisting with every-day-tasks.

Although the technology has been available in simplistic forms for years, Apple’s Siri was perhaps the first to be both highly advanced and commercially available. Seeing the success of Apple’s product, tech giants like Google (Google Assistant), Amazon (Alexa), and Microsoft (Cortana) released virtual assistants of their own, each of which boasts an installed base in the hundreds of millions as of 2019. Consumers are making use of these technologies in their homes, cars, and in connection with a vast range of other smart devices such as smartphones and smart speakers.

Everyday consumers are not the only ones with positive attitudes towards such devices. Business buyers also find voice assistants useful in various ways and consider this type of technology revolutionary and a crucial part of their lives. Among leading benefits that organizations experienced from adopting voice assistants were reduction in customer service costs, man-hours saved daily and a reduction in customer churn.

Overall, the virtual assistant market seems destined for continued success. Funding for voice-related startups has skyrocketed in recent years, and healthy competition within the industry has ensured the rapidly expanding functionality of these devices. Even at this relatively early stage of the technology’s deployment, the majority of consumers seem to welcome the technology and the advantages it can provide.

Interesting statistics

In the following 5 chapters, you will quickly find the {amountStatistics} most important statistics relating to "Virtual Assistants ".

Virtual assistants

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