Most important drivers of CX for organizations worldwide by service type 2018

Most important thing about CX for organizations worldwide in 2018, by service type

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Release date




Survey time period

April 15 to July 15, 2018

Number of respondents

1,112 respondents

Method of interview


Supplementary notes

The source does not specify the age of respondents or the release date. The date of access was taken as the date of publication.
To retrieve the data click on CX transformation, select the 1.4 question, apply Service type as a filter and press View each service type as a separate chart.

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