Pet peeves of online shoppers in the United States 2014

This statistic presents most common pet peeves of online shoppers in the United States. During a June 2014 survey, it was found that 38 percent of U.S. online shoppers were annoyed to receive items that did not look like they did online. The most common annoyance was shipping costs.

Which of these are your biggest online shopping pet peeves?

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Source

Release date

July 2014

Region

United States

Survey time period

June 11 to June 16, 2014

Number of respondents

2,241 respondents

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

Multiple answers were possible.

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