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Social media company responsibilities during COVID-19 crisis 2020, by country

Data from a global survey held in March 2020 revealed that 43 percent of responding internet users worldwide felt that social media companies should help neighbors and local communities to connect with each other during the coronavirus crisis, though this varied somewhat by country. More than half of survey participants from the UK and the Philippines were in favor of this, yet only 20 percent of Japanese respondents thought the same. Over two thirds of global respondents also thought that it was the responsibility of social media platforms to provide fact-checked content to help people cope with the outbreak.

For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Fact and Figures page.

Role of social media companies during the coronavirus outbreak according to internet users worldwide as of March 2020, by country

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Source

Release date

March 2020

Region

Worldwide

Survey time period

March 16 to 20, 2020

Age group

16-64 years

Method of interview

Online survey

Supplementary notes

Sample sizes for each country were as follows: 1,004 (Australia), 1,001 (Brazil), 1,003 (China), 1,016 (France), 1,010 (Germany), 1,010 (Italy), 1,079 (Japan), 1,008 (Philippines), 1,008 (Singapore), 573 (South Africa), 1,005 (Spain), 1,040 (UK) and 1,088 (USA).
Question: What do you think social media companies should be doing during the coronavirus / COVID-19 outbreak

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Statistics on "Coronavirus: impact on online usage in the U.S."

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