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U.S. consumer willingness to try chatbot commerce 2018

Experience of online consumers in the United States with chatbot commerce as of May 2018

by J. Clement, last edited Oct 16, 2018
U.S. consumer willingness to try chatbot commerce 2018 This statistic illustrates the willingness of U.S. consumers to try chatbot commerce. During the May 2018 survey, only 11 percent of respondents said that they had tried shopping through chatbots. A total of 37 percent of respondents had interacted with a messaging chatbot.
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Experience of online consumers in the United States with chatbot commerce as of May 2018

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