This statistic shows the key metrics used by financial institutions to determine the success of a customer loyalty strategy in the United States in 2016. According to the survey, 81 percent of financial companies used customer retention to measure the success of a customer loyalty strategy.
Key metrics used by financial companies to determine the success of a customer loyalty strategy in the United States in 2016
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$199 USD / Month *
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Other statistics that may interest you Statistics on
About the industry
10
- Premium Statistic Largest regulatory impacts in the financial services sector UK 2018
- Premium Statistic Financial services: areas most impacted by regulatory reform in the UK 2017-2018
- Premium Statistic London Stock Exchange (UK): market value financial service companies 2018-2021
- Premium Statistic London Stock Exchange (UK) trading: largest financial services companies 2021
- Premium Statistic Brokerage and financial services companies in Italy 2019, by number of employees
- Premium Statistic Consumption expenditure of households on financial services Italy 2012-2022
- Premium Statistic Central America: leading banks 2019, based on net income
- Premium Statistic Leading foreign exchange trading services worldwide 2020, by market share
- Premium Statistic Corporation tax receipts from financial services sector in the UK 2001-2017
- Premium Statistic Tax contribution of UK financial industry to the Exchequer 2007-2019
About the region
10
- Premium Statistic Assets of financial institutions in the U.S. 2002-2022
- Premium Statistic Assets of financial institutions in the U.S. 2002-2022, by institution type
- Basic Statistic Share of household financial assets held in investment funds in U.S. 1995-2022
- Premium Statistic Distribution of job functions in the investment fund sector in the U.S. 2017
- Premium Statistic Leading wealth management companies in the U.S. 2018, by value of client assets
- Premium Statistic Leading U.S. asset managers 2014, by assets under management
- Premium Statistic Leading banks in the U.S. 2022, by number of employees
- Basic Statistic Number of employees of FDIC-insured commercial banks in the U.S. 2000-2023
- Premium Statistic Personal loan complaints reported to CFPB in the U.S. 2020-2022
- Premium Statistic Leading credit unions in the U.S. Q2 2023, by total assets
Selected statistics
6
- Premium Statistic Senior chief financial officer salary per annum in Switzerland 2023
- Premium Statistic Financial controller salary per annum in banking in Belgium 2020, by experience
- Premium Statistic Total revenue of Prudential Financial 2006-2022
- Premium Statistic Net income of Prudential Financial 2010-2019
- Premium Statistic JPMorgan Chase: ad spend in the U.S. 2009-2022
- Premium Statistic Value of bank assets in Chile 2002-2018
Other regions
10
- Premium Statistic Total assets of Manulife Financial worldwide 2014-2022
- Premium Statistic Number of deposit-taking institutions under regulatory authority in the UK in 2017
- Premium Statistic Uruguay: opinions on fintech regulation 2018
- Premium Statistic Chile: main sources of information about financial services 2016
- Premium Statistic Employment in financial services in Cardiff in 2015
- Premium Statistic Mexico: fintech partnerships with financial institutions 2017
- Premium Statistic Regulatory barriers to innovation in FinTech in the Nordics 2017, by area
- Premium Statistic Colombia: financial innovation stage 2018, by institution type
- Premium Statistic Number of financial institutions in Croatia 2016, by type
- Premium Statistic Most used providers of loyalty marketing services Italy 2018
Related statistics
10
- Premium Statistic Capital to assets ratio of major banks in the United Kingdom 2012-2014
- Basic Statistic Largest banks worldwide 2022, by assets
- Premium Statistic Share of fintechs in Latin America 2022, by segment
- Premium Statistic Number of fintechs in Latin America 2022, by segment
- Premium Statistic Distribution of fintechs in Latin America as of 2022, by country
- Premium Statistic Share of fintech startups in Brazil 2022, by type of customer
- Premium Statistic Leading credit unions in the U.S. Q2 2022, by total loans
- Premium Statistic Share of fintech startups in Brazil 2022, by segment
- Premium Statistic Largest banks in Denmark 2022, by assets
- Premium Statistic Total number of credit unions worldwide 2009-2021
Further related statistics
10
- Value of assets managed by global ETFs 2010-2017, by region
- Net revenue from investing and lending at Goldman Sachs 2009-2021
- Private equity specialist salary per annum in banking in Paris in 2020, by experience
- Loyalty program ownership in U.S. restaurants as of November 2013, by restaurant type
- New U.S. donors - retention rate by age and channel
- Total assets of the Industrial and Commercial Bank of China 2012-2022
- Operating income of the Industrial and Commercial Bank of China 2012-2022
- Revenue of the Bank of Communications 2022
- Total assets of the Bank of Communications 2012-2022
- Total assets of the China Construction Bank 2012-2022
Further Content: You might find this interesting as well
Statistics
- Value of assets managed by global ETFs 2010-2017, by region
- Net revenue from investing and lending at Goldman Sachs 2009-2021
- Private equity specialist salary per annum in banking in Paris in 2020, by experience
- Loyalty program ownership in U.S. restaurants as of November 2013, by restaurant type
- New U.S. donors - retention rate by age and channel
- Total assets of the Industrial and Commercial Bank of China 2012-2022
- Operating income of the Industrial and Commercial Bank of China 2012-2022
- Revenue of the Bank of Communications 2022
- Total assets of the Bank of Communications 2012-2022
- Total assets of the China Construction Bank 2012-2022
The Financial Brand. (January 20, 2016). Key metrics used by financial companies to determine the success of a customer loyalty strategy in the United States in 2016 [Graph]. In Statista. Retrieved April 25, 2024, from https://www.statista.com/statistics/650434/metrics-determining-success-of-customer-loyalty-programs-financial-firms-usa/
The Financial Brand. "Key metrics used by financial companies to determine the success of a customer loyalty strategy in the United States in 2016." Chart. January 20, 2016. Statista. Accessed April 25, 2024. https://www.statista.com/statistics/650434/metrics-determining-success-of-customer-loyalty-programs-financial-firms-usa/
The Financial Brand. (2016). Key metrics used by financial companies to determine the success of a customer loyalty strategy in the United States in 2016. Statista. Statista Inc.. Accessed: April 25, 2024. https://www.statista.com/statistics/650434/metrics-determining-success-of-customer-loyalty-programs-financial-firms-usa/
The Financial Brand. "Key Metrics Used by Financial Companies to Determine The Success of a Customer Loyalty Strategy in The United States in 2016." Statista, Statista Inc., 20 Jan 2016, https://www.statista.com/statistics/650434/metrics-determining-success-of-customer-loyalty-programs-financial-firms-usa/
The Financial Brand, Key metrics used by financial companies to determine the success of a customer loyalty strategy in the United States in 2016 Statista, https://www.statista.com/statistics/650434/metrics-determining-success-of-customer-loyalty-programs-financial-firms-usa/ (last visited April 25, 2024)
Key metrics used by financial companies to determine the success of a customer loyalty strategy in the United States in 2016 [Graph], The Financial Brand, January 20, 2016. [Online]. Available: https://www.statista.com/statistics/650434/metrics-determining-success-of-customer-loyalty-programs-financial-firms-usa/