This statistic illustrates the share of customers contacting customer support in 2018, by method. In that year, 20 percent of customers stated that they contacted their customer support via email.
Share of customers contacting customer support in 2018, by channel
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This statistic illustrates the share of customers contacting customer support in 2018, by method. In that year, 20 percent of customers stated that they contacted their customer support via email.
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Statistics on "Call centers in the U.S."
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